Chicago Relocation

How important is training when using an agent?

May 25, 2011

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John D’Ambrogio

I recently ran across an old article my friend and colleague Michelle Sandlin, CRP, of John Daugherty Real Estate in Houston TX wrote when asked by Worldwide ERC to write an piece on relocation training. 

Too often overlooked, training is the cornerstone of quality relocation service.  Whether a Chicago relocation or a Texas event, the right agent and staff often make or break the transition.

According to Sandlin, the must-take courses for relocation training include:

Relocation 101—An Orientation to the Relocation Industry;
Servicing the Corporate Relocation Customer;
Preparing an Effective BMA;
Servicing Third-party Listings;
Pre-marketing of Transferees’ Homes;
Understanding Inventory Property Management;
Providing Homefinding Services;
Providing Rental Services;
Current Relocation Trends; and
Internet/e-lead Training

Read her informative article here.


Does anyone else feel like it’s September 12th?

May 2, 2011

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John D’Ambrogio

Relo friends, I don’t know when you heard about Osama Bin Laden’s death. Probably not from this blog post, as the news is 10 hours old as I write this.  Thanks Jaci Mandikas for giving me the heads up last night (weird how you find out about world news through facebook.  Even stranger to do a running commentary on facebook posts with colleagues around the globe while we were all watching CNN).

But doesn’t it kind of bring everybody back to that gut wrenching next day when you woke up and remembered what had happened the day before?

Many of you “old timer” relocation professionals (Chicago relocation and worldwide) who were in the business back then have segued your career to some extent – hopefully for the better.  But September ’01 pushed a lot of to change in the next year or so as a result of that event.  I was happily enjoying a consultant’s life in destination services, and everyone stopped transferring people internationally – immediately. Thus the seeds were sown for an even more fruitful career on the broker side.  Some of my colleagues in the corporate housing and other ancillary services fared worse.  But most of us survived, professionally.

So I was just wondering what was going through your mind, once you could actually dis-connect from the personal and think for a moment on the professional.  Please click and comment.





Renting your luxury condo? Same old rules apply

May 1, 2011

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John D’Ambrogio

The Washington Post published a real “back to basics” for homeowners who become (often on accident)  landlords.  When turning your  Chicago luxury real estate into a rental, either because the sales market is too slow or because of other reasons, don’t think you’ll get a fabulous rent rate, and DON’T think you will get a fabulous tenant just because you have such an upscale home!  Think like a business person. 

As the article points out: 
*Set a fair price – Remember, unfortunately, that the market sets the price, not you
*Understand your rights and responsibilities
*Screen the applicant  – Deadbeats rent homes of all prices!
*Have a lease – Preferably by using an experienced agent who has done some rentals who understands the market
*Consider the pros and cons of a property manager
*Talk to your condo associations – and understand the do’s and don’ts of renting in your building.

A happy landlord is a prepared landlord!