Chicago Relocation

How important is training when using an agent?

May 25, 2011

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John D’Ambrogio

I recently ran across an old article my friend and colleague Michelle Sandlin, CRP, of John Daugherty Real Estate in Houston TX wrote when asked by Worldwide ERC to write an piece on relocation training. 

Too often overlooked, training is the cornerstone of quality relocation service.  Whether a Chicago relocation or a Texas event, the right agent and staff often make or break the transition.

According to Sandlin, the must-take courses for relocation training include:

Relocation 101—An Orientation to the Relocation Industry;
Servicing the Corporate Relocation Customer;
Preparing an Effective BMA;
Servicing Third-party Listings;
Pre-marketing of Transferees’ Homes;
Understanding Inventory Property Management;
Providing Homefinding Services;
Providing Rental Services;
Current Relocation Trends; and
Internet/e-lead Training

Read her informative article here.